Tenant FAQs

You may have lots of questions. Are the answers here?

How old must I be to rent?

All tenants must be 18 years or older.

Is there anything to pay when applying?

Yes, our application fee is £195 for the first adult, then £75 for each extra person. Please click here for our list of tenant fees payable.

Must I have a job?

Yes, at least one tenant must be in full time permanent work, and able to show us they can afford the rent. Please see the next question too…

How do I know if I can afford the place I like?

We base affordability on the rental amount multiplied by 30. This total gives us the amount a tenant needs to earn in a permanent job. If more than one tenant is employed in a full-time job this figure is combined, i.e. the rent is £500 every month x 30 = £15,000 income is required.

What if I work for an agency?

You must be permanently employed, or at least one person must be, and able to afford the rent from your own job.

I want to rent with more than one friend is this possible?

Sorry, but we only allow two unrelated adults to move into a property.

I am on housing benefit. Can I still rent a home through Letters?

Unfortunately we do not accept applications that involve Housing Benefit for rent, or council assisted deposit schemes.

I’m retired, can I still rent through Letters?

Yes, as long as your pension meets our affordability requirement for the property you’ve chosen – and we must ask you for proof of the amount(s) you receive.

I’ve heard of the Immigration Act and ‘Right to rent’, does this apply to me?

If you are a British, European Economic Area (EEA), or Swiss citizen you have a right to rent a property (subject to documentary proof).

If you are not from an EEA country, you will need to provide proof of your visa/residency status, please contact us for more information.

Do I need to provide any documents?

You will need to provide us with photographic identification, a recent bank statement and as necessary, your visa/residency permit.

Is there a credit check?

For every rental application we do run a credit check on all adults who are moving into the property as part of our service commitment to landlords.

Do you need references?

We will require contact with your employer and any previous landlord you may have rented from. This process applies to all adults who apply for a property we manage.

I have problems with my credit rating. Can you still help me?

Let’s talk about it. Please contact our office to discuss your situation. No promises, though if we can help you, we will.

Will you ask for a deposit?

Yes, and this will be for one month’s rent, plus a further £100. If you have any pets please read the Pet section.

Is my deposit safe with you?

We are members of a government approved Tenancy Deposit Scheme.
We take and hold your deposit in full accordance with the deposit regulations.
You will receive a deposit protection certificate once you have moved in to the property. At the end of the tenancy we check the property and agree arrangements with both you and the landlord for the refund of your property security deposit. Providing you have taken proper care of the property, its contents and surroundings; attended to all domestic cleaning, and do not have any outstanding rent or unpaid bills we should be able to reach agreement over your deposit return quickly.

I have a pet. Will a landlord accept me as a tenant?

Most of our clients will not accept pets, so please contact the office about the property you’re interested in. If the Landlord will accept pets the deposit is increased by £100 per pet.

How are my rent payments worked out?

We’ll quote you on a calendar month basis, with payments made in advance.

Do I have to pay any other bills apart from my rent?

Yes, you are responsible for all utility bills and Council Tax, and you must set up the payment accounts yourself. You must hold a valid Television License too.

How do I pay my rent?

Rents are payable by standing order from a single account, your rent will be due on the first day of each month.

How long will my tenancy be for?

At first it’s likely that the agreement will be for six months. After this we can negotiate and discuss another period, depending on the landlord’s plans.

Do I need tenant contents insurance?

The Landlord’s insurance does not cover your personal possessions, so we strongly advise that you insure them with a policy bought in your own name
We can provide you with a quotation for this through a reputable insurer, under a specialist insurance policy. This policy automatically includes your liability for any accidental damage to the landlord’s property up to £2,500, which may otherwise be deducted from your deposit.

Another question? Send a message from the Contact page.

Martins Residential estate agents - Peterborough

For home sales in and around Peterborough

Go

Letters Block Management

Block management in Peterborough

Go

ACCREDITATIONS


Letters Home Rentals Accreditation logos

CONTACT


Telephone 01733 567 124
or email Letters Home Rentals

Letters Home Rentals
35 Broadway, Peterborough,
Cambridgeshire, PE1 1SQ

SOCIAL MEDIA