Welcome to The Letters Group, which department can help you?
Throughout my experience with Letters Group, I was mainly in contact with Robert Jarvis. The communication was perfect, responses to emails were very quick even during out of office hours. Very kind and helpful, he always explained every step during the process. Couldn't have asked for better service.
Krzysztof Kochanowski
We used Letters for many years for managing our rental property and being totally impressed with their professional approach and efficient service they were a natural choice when we wanted to sell. They did not disappoint and Robert Jarvis is full of integrity. He provided excellent guidance, communicated well and steered us through the whole process making it very smooth. His evident market knowledge was also very reassuring. The rental team, were fantastic at supporting us to tie up loose ends (especially Tracey) and I can’t thank them and Robert enough. You get the feeling that they are happy at their job and really work together as a team. Congratulations to Gary for creating such a dynamic team whose passion for their work shines through and who always go the extra mile.
Maria Steele
I worked with Robert Jarvis at Letters to secure the sale of my property and to assist with an investment property. He went above and beyond to make the processes smooth and efficient. He was exceptionally professional and knowledgable about the property market and I would not hesitate to recommend him to those looking to sell their priorities or those seeking investment properties.
Satisfied Customer
Letters Group were excellent through the whole process of our move. During these tough times it wasn’t easy purchasing a house but Robert Jarvis did it with ease and excellence! Highly recommend!
Samantha Town
Thoughtful, friendly and welcoming agents who are so helpful and no request is an issue.
Clear and great communicators with great attention to detail.
Annaliese Hambleton
Excellent service provided from Robert Jarvis. His knowledge and experience during the buying and selling experience was great.
He went that extra mile to make sure we had that constant contact and really made the whole process feel smooth.
Kristina Ward
Very friendly staff, great communication and professional services. The best agency we ever worked with. From beginning to contract exchange, Robert stayed on top of the progress to ensure smooth transaction. Really impressed. Thank you!
A very satisfied customer
Great service.
From beginning to end the professionalism, attention and general service and support I received was exemplary. I recommend them....and have.....without reservation.
Clare Major
Was very helpful and kept myself well informed what was going on as anything changed. Also applied no pressure so made the purchase as painless as one could be. Would highly recommend using the estate agents.
Harlan Ilett
Robert Jarvis gave great advice and service from start to finish of my sale transaction. Thank you to all the team.
Russell Tibbitts
Rob Jarvis has been amazing throughout. Could not have asked for any other.
He's been the estate agent, friend and support throughout the entire process and has always been at the end of the phone and email.
What a good start to being a first time buyer.
What a credit to Letters Team.
Thank you Rob!!! (No more annoying phone calls or emails!)
Megan Slack-Humphrey
Letters were the first property rental experience for me after owning homes previously. Issues always come up when renting a home but they were dealt with swiftly and with minimum fuss. They were exceptional in every department and they only reason we moved on to another agent is that they didn\'t have a property in the area we sought. If we continue renting we will look to come back this agency as the peace of mind we had hasn\'t been replaced in our new set up. Cant thank them enough for 3 great years
Dales Crane
Rob and the Letters team did a great job of marketing both my and my partners properties at the same time - often going above and beyond to keep all parties happy and the sales proceeding smoothly.
Will Brown
Rob was very supportive and informative in the process of our house sale. Keeping us up to date in where we were and what happens next.
Sarah Jones
Great people to deal with from the original letting of our property through to the sale 10 years later! We received good advice and they clearly know the market and achieved a very satisfactory valuation and subsequent sale of the property. Rob in sales has been helpful all the way through the sale process and the lettings team during the rental have always been prompt in resolving any issues during the tenancy.
Samantha Bean
Rob at letters always goes above and beyond his duties. I felt very comfortable dealing with letters and have full trust in them.
Dan Milton
Robert is not only a lovely guy but a great sales man, he\'s not pushy like others I\'ve dealt with in the past and puts your mind at ease. Will be recommending to friends and family.
Tom Stubbins
It is some 24 years since I was last involved in the property market and so I was completely out of touch with the current market place. Robert Jarvis and his team guided me through the process with sound advice and sensitivity to my situation as acting as an Executor and also living nearly 40 miles from the property in question. I was impressed with their realistic approach to the likely property value (not easy with Brexit on the horizon!) and also to their targeting the most likely type of purchaser to view the property ie someone who would not mind a project as opposed to someone who would expect everything on a plate. It was, in the circumstances a very happy experience.
Frazer McGown
Great experience buying though Letters. From start to finish they were great at helping me find my buy to let property. Rob was very professional & knowledgeable, and he really took the time to understand what I was looking for, and then to help identify the best property. Would highly recommend!
Matthew Johnson
Rob sold my previous house for me. Friendly and professional throughout, gave sensible advice and we got the property sold fairly quickly with a good price. I’ve since approached Rob for advice regarding an investment property and he was really helpful. Wouldn’t hesitate to recommend.
Ross Lomas
Excellent Service and advice provided by both the lettings and sales side of the business. I would thoroughly recommend this company to any investor looking to source or sell BTL properties.
Chris Ruggiero
Completely happy with the service from Letters. The staff are always bright and friendly and make you feel they are fully dedicated to you at every stage. In particular, Rob Jarvis has been unstinting and endlessly positive and kind throughout, I have had much contact with him. Letters have communicated really well with me regarding viewings and feedback, and have been kind, helpful and supportive in guiding me through the whole process. I have always felt they, especially Rob, were fully alongside me in this journey. They have also been honest and realistic, which I really appreciate. I can sincerely recommend Letters to anyone planning to sell a house, they are a lovely, caring agent. You will be in good hands!
Edith Summerhayes
Rob was very helpful, diligent and organised throughout the sale process of my property. I cannot recommend their service highly enough.
Daniel Ward
I just wanted to say what an amazing experience I had. Robert was very helpful throughout, answered all my questions and helped me with all my needs . I've bought a house before and had a terrible experience so it was such a delight to have everything made so easy. I would 100% recommend letters group to everyone .
Sebastian Calvo
I would highly recommend all staff at Letters, I would like to single out Robert and Sofia particular who is not only very professional he is also very approachable and understanding. He really went the extra mile to assist our every need. Very happy customer.
Jayde
Amazing experience dealing with Letters they made the whole buying\/selling process as seamless as possible. I dealt with Rob who was very attentive and knowledgeable which made things so easy...would definitely recommend these guys when buying and\/or selling your house.
Scott Lewis
A great team of people and excellent service throughout. A testament to using a local company that truly cares rather than a the national chains. Rob is a consummate professional, keeping us updated throughout the process. Well done all and thank you.
Simon
Having had a slow sale on my house (due to the market generally, not letters) and having used three agencies for sale and one other for letting in Peterborough, I can say Letters have been by far the best. I have mainly spoken with Rob who has been incredibly supportive, proactive, friendly and an all-round gem for getting things done without any stress. He\'s gone above and beyond in updating me, reassuring me and is always at the end of the phone\/email. I couldn\'t recommend Letters and Rob particularly more. Thank you all for your help on selling my home!
Jennifer Woolley
Robert has been amazing right from the beginning of us putting our offer in on the property in Eye. He has been extremely helpful and efficient with responding to our emails. Even following up with an email to wish us luck and he hopes the move goes well. If all estate agent staff members where as good as Robert then buying and selling properties would be a much less stressful experience. So a massive thank you to Robert!
Chloe Stewart
Leyna was very thorough and communicative throughout the end of tenancy process and worked hard to achieve a good outcome
Lisa Clarke
Thanks to Rob the process of sale was made very easy and progressed quickly and in an efficient way. He seems to be very knowledgeable with great telephone manner and very reliable. Would highly recommend to anybody.
Theseller
I had not sold a property in over 16 years and the process had changed quite a bit, especially with houses now being viewed on the internet. Rob valued our home and an offer was made within 2 days by a young couple looking for a family home. Rob was friendly, polite and explained everything, answering all our questions easily and professionally. Thank you Rob ð¤
M Howard
Robert was very helpful and proactive in getting info from the sellers to pass onto us and kept us updated with what was going on with exchanging and key release was very flexible towards our requirements!
Will
I have dealing with letting agent for 4 years. Both of these agents are kind and helpful. They have handled situation promptly and professionally.
Ms. Lu
The sale of my property was conducted in a sympathetic but concise manner by Letters from start to finish. Robert Jarvis took over this sale part way through, and worked in an energetic and caring manner. He updated me on progress at regular intervals, capably answered any questions I had and kept me on track with any deadlines.
At one point I considered letting my property and, of course, Letters were able to give me helpful advice in this regard too.
I would highly recommend Letters for sales or letting.
Viv
Letters Home Sales were reliable and knowledgeable about every aspect of my sale. I would highly recommend them to friends and family!
Mr Sharpe
I find rob very helpful, always answers Phone and when he ain't available he gets bk to you as soon as he can.
Although He dident sell my house as we decided to stay where we are I would definitely go bk to rob if and when we decide to sell
Lou and gaz
Great communication, very quick to deal with my enquires. Friendly and remained professional throughout our dealings. Would recommend to anyone wishing to sell.
Lynsey
Excellent team at Letters. All staff are very friendly and helpful.
With Rob's assistance, our property was sold and completed within 2 months! Rob went the extra mile in ensuring I was kept updated with every process of the sale. He was also very quick to respond to any questions I had.
The rest of the team (Lettings) were also very helpful too when my property was previously let out.
Overall Letters is a very reliable company and would definitely recommend to friends and family.
J55CPC
My thoughts of estate agents prior to working with Rob was that they are a necessary evil. However, to my pleasant surprise, Rob cared about selling my home just as much as I did. He provided honest advice and his input was most useful and, in hindsight, very valuable. I would have no hesitation in recommending Rob to friends and family.
Andy N
Robert was always friendly, cheerful and confident with people he showed around. He inspired respect and was very efficient. He got the property on the market with impressive speed and took good photographs to help the sale. He helped to speed up the process when asked for help to get information. Brilliant work. Many thanks
Ann S
Rob Jarvis handled every aspect of the sale of our property. He was attentive and efficient in his dealings. He listened to our concerns and sensitivities and worked with us through the whole sale process to make it simple and painless. Rob sold our property within just weeks of listing it. He handled all of the viewings and made the process seamless.
Needless to say, we would highly recommend Rob and will undoubtedly be using his services on our next move!
Satisfied Customer
Having used Letters for a number of years during which time tenants have come and gone, I can say I have never had a problem with any tenant on any aspect of the business which has always been undertaken in a most professional manner.
Royal Oak
I have simply had a brilliant service.Always helpful.dealt with any problems very quickly.
I very happy with everything.
MJ
Very helpful & satisfactory at all times. Always ready with helpful advice if needed. Defends successfully against tenants should the occasion arise.
Nick & Joy Baker
I have used Letters for over ten years and have always found them to be honest, professional and very helpful. I would have no problems recommending them.
Michelle
Gary and his team have been managing my rental property since the late 1990s. I've always been very well supported by all the Letters people I've interacted with regarding tenancies, refurbishments, maintenance, insurance and other ad hoc administrative issues. Without fail responses from the Letters team are timely, efficient, honest and very personable. I have no hesitation in recommending Letters for all rental property needs.
JLM
I have used Letters for more than 10 years and have found the service exemplary, nothing is too much trouble and always assist whenever necessary
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All the staff are polite helpful and fantastic at managing my property.
The reason I have stayed with them so long they are the best in Peterborough.
Slash
I have experienced excellent service and communication as both tenant and landlord.
The attention given to the tenant is first class; resolving tenancy issues reliably, speedily and diligently.
The landlord services offered are impressive.
The whole team is always available and very helpful.
I would recommend Letters to anyone looking for either service.
SLL
