We have provided below a selection of the most commonly asked questions from our buyers.

What is the first thing I should do when looking to buy a property?

The first step would be to speak to a mortgage advisor who can assess your finances and make sure you know how much you are able to afford. We can help by putting you in touch with our recommended financial advisor who can go through the process and associated costs with you.
When viewing properties on our website you will see that we have provided a mortgage calculator, this gives you the opportunity to insert the relevant information and give you an indication of the mortgage repayments.

By clicking the link below, we can help you begin this process and put you in touch with our independent trusted financial advisor who can give you mortgage advice.


My finances are in place, I have found my dream property and are ready to proceed, what do I do now?

The first thing to do is to contact the agent and submit an offer which is affordable to you. Once the vendor is happy to accept your offer you will need to inform your financial advisor and instruct a conveyancer to deal with the legal paperwork.

We are able to help you with both of these services please contact our office or click the following link for our providers to get in touch with you.


I have found my dream home, but I still have a property to sell. What do I do?

Contact us right away and one of our property experts will arrange a convenient time to visit you to carry out a market appraisal of your home and help you get it on to the market for sale. We can then inform the vendor of your intentions and work together to get your property sold!

How long will it take to complete my property purchase?

It is difficult to give an exact timescale as every property transaction is slightly different, however, it is important to be organised from the start and to communicate with your estate agent, financial advisor and conveyancer as they are there to help you.

Factors such as the property being vacant or if there is a tenant in situ can have an impact on the time a purchase can take but on average it can take between 8-15 weeks from the point that your offer has been accepted and you have instructed your financial advisor and conveyancer.

How much will my conveyancer charge?

Choosing your conveyancer is a critical part of the buying process and using a good one is very important. They will work with you throughout the legal process, to help you secure your property and to make it as simple and hassle free as possible. It is important that you pick the right one for you!

Letters Home Sales are able to put you in touch with our recommended conveyancer who would be more than happy to provide you with a quotation to act on your sale, purchase, or both.

What are searches?

Within your conveyancing quotation you will see the heading ‘searches’, these include Land Registry & Local Authority information. The purpose of these is to check the planning history and any potential developments near the property.

What is stamp duty and how much will it cost me?

When you purchase a property or land you usually pay a tax on it, called Stamp Duty. The amount which you have to pay will be dependant on the value of the property. If you are purchasing the property as an investment or a second home, Stamp Duty will be calculated at a higher rate.

We have provided a link below to a stamp duty calculator which will help you budget the cost of your move.
View Stamp Duty Calculator

When do I need to arrange insurance?

We would recommend that you organise home and contents insurance shortly before you sign your contract, as you will not be able to exchange without it! Our recommended financial advisor will be able to assist you in organising this to help keep the process as streamline as possible for you.

Our financial advisor can also discuss additional products such as mortgage protection with you which can offer you and your family extra security (subject to status) in case of illness or worse.

When do I get my keys?

On the day of completion, we will receive a call instructing us to release the keys from the vendors solicitor once they are in full receipt of the purchase funds and the legal completion has taken place.

The keys are then usually collected from our office. We will require that you bring identification so that we can ensure that the keys are being released to the right person.

We would ask that you prepare yourselves to be as flexible as possible on the day of completion as it is difficult to be precise as to the exact time of key release. It will be dependent on funds arriving with solicitors and the seller having fully vacated the property when you have collected your keys.